Canadian Health and Care Mall
Canadian Health and Care Mall Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canadian Health and Care Mall has 2.3 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quality.
Cons: Being ripped off, Gotten worse, Most information was made up - emails.Most users ask Canadian Health and Care Mall for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canadian Health and Care Mall has 2.3 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quality.
Cons: Being ripped off, Gotten worse, Most information was made up - emails.Most users ask Canadian Health and Care Mall for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
Terrible Customer Service
I have been ordering from this place for some time. I placed an order on the 26th of Feb.
and on the 1st of March I received the usual notice of processing. On March 4th I was called and told I had to verify the order. I called the number and was told of a new billing system and that I had been called but not made contact with on Feb 27th. I did not receive ANY calls from Canadian Health or I would have called.
I was then asked some stupid questions and they verified my order and said the order would NOW be shipped within 2-3 days and take 2-3 weeks for delivery. Despite having made 19 previous orders without issues this one will be my last from this company.
I feel that I was lied to about trying to contact me on the 27th and then getting an E-mail on the 1st saying the order was being processed. Doubting the companies reputation which makes me become leery of their products.
- Gotten worse
DON'T WASTE YOUR TIME !!
JANUARY 10, 2019 This company is a NO-SERVICE organization with a Canada address but I suspect it is located in Asia. You can wait 21 days for delivery of your order, then be told they will re-send the order which has a 50/50 chance of being delivered, if ever.
Price quoted on the order was not the price charged to my Master Card....about $20 more I was told the finance department (in BEIJING CHINA) adds handling & processing charges ! WHO KNEW??
When you don't receive your order and call customer non-service for cancellation and refund...all you will get is a runaround. They refuse to confirm any requests by email...if you can find an email address and there won't be any response or conformation.
I was baited by the lower prices....don't bother ! I suspect the quality of the pharmaceuticals are substandard as well.
Placed an order
Terrible
Order vanished
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mississauga, OntarioRIPOFF, SCAM, ILLEGAL
This company appears to be a total ripoff. I tried to use two different credit cards to place an order, got an email saying the cards didn't go thru and asked for another card.
There is no way to cancel the orders, so I emailed them several times to cancel order but got no response. Finally called the credit card companies and told them under no circumstances were they to let any charges from this company go thru. I then did what I should have done to begin with and Googled online reviews.
Everyone that posted a review had the same experience as me. Stay away from this company because it is a scam!
- Being ripped off
Preferred solution: Just cancel my orders and notify me that they have been cancelled.
Supply of drugs
Orders not Delivered
Made order on 2-27-2017, money was debited out of my account on 3-6-2017, Received notification that package was shipped 3-8-2017. On 3-27-2017 I had heard nothing further.
I contacted Canadian Health Care Mall and they suggested I give it a couple of more days and then either re-order or request a refund. On 3-31-2017 I received another E-mail saying something to the effect: "Unfortunately something has happened with your order confirm your address please..." I have made 10 previous orders and have not moved or changed anything. To re-order all that is required is to select the REPEAT and order is made. I was called by Canadian Health and Care Mall and they just didn't care.
They used the US Postal Service as their excuse. They told me that I could get a refund that would take a week to 10 days to get to my account or have them resend the order to arrive in 10-21 days.
Due to the minor difference to crediting refund and new shipment arrival I selected reshipment. I told the rep that this would be the last order and he just said "Ok" no attempts to pacify me, offer anything for inconvenience, nothing STAY AWAY FROM THIS COMPANY AT ALL COSTS
Preferred solution: Let the company propose a solution
Wrong product
Preferred solution: Full refund
No hard feelings about services or product quality though
My ordering experence with Canadian Health Care Mall
I saw on my web, read information, entered my order on their site and gave all my requested personal and finance information on the order form. When it was completed, I clicked the final processing click.
It said my order was received and was charging. It than said I would receive a confirmation # and should click the spot on their site after about 30 seconds to receive their confirmation # and information. I waited and clicked the spot-----nothing happ-ened. I did it a few times and nothing happened.
The screen than said, there was a problem in the shipping/billing payment and they could not complete the processing. They wrote they would re-try it but it could take about 24 hours and they would notify me. I called the tel. # on their swite 4 times and left verbal messages after the female prerecorded answer saying I should give them my contact information and someone would contact me.
I thank looked them up and saw the file saying they were a fraud. What do I do now?
- No response- fraud
SCAM!!!! DO NOT USE
i ordered twice from this "company" and received both orders no problems at all- ordered a third time and received nothing!!!! i called their toll free number and it was DOW Chemical company, they had no clue what "Canadian pharmacy" was!!!
DO NOT USE! RIP OFF!!!!!!!!!!!
cannot believe people get away with this type of stuff, seriously do not use this company ever! i cant afford my inhalers and have to purchase from online companies and this one truly seemed legit, like i said the first TWO times they send you your stuff but once you go to order the third time they take your credit card number and disappear !!!!!!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent representations, fake email addresses,
In Case anyone was curious ... or dubious
http://canadianhealthandcaremall.com/
Link now has an image .. seized by US Government.
'Nuff said.
I said go ahead ... they did not identify the package, but i suspected what it was. They would NOT LET THE PACKAGE INTO CANADA. It was a generic copy and was not permitted in the country. The web site says all are approved by "The Canadian Pharmaceutical Association" and that the company is based in Ontario.
Turns out the transaction on the credit card was in Chinese Currency, converted to US. They said they would refund ... a month later I continue to wait and have filed a dispute with VISA. Visa says, since they did SAY they would refund, there is a case to be had.
All emails from these fraudsters go through "http://www411.privaterxcare.com/" www site, and all names are fictitious with bad names. In short ...
DO NOT ATTEMPT ANY BUSINESS WITH THIS FRAUDULENT OUTFIT.
Cheers
SHD, PEng.
- Most information was made up - emails
Preferred solution: Full refund
Rude and Unprofessional Behavior from Canadian Health&Care Mall
Short Review on July&nbs-04:00;20,&nbs-04:00;2016
Do not touch this outfit
Nothing but big crooks....everyone should know by now that this is huge scam outfit, with no link whatsoever to Canada or to any form of health products. They take your money, drain your account and there's nothing you can do to resolve this huge problem!
Stay far away from them! Why have they not been shout down a very long time ago?
The company hosting their website should pull the plug on these scam artists!
What more can I say: be forewarned, be cautious and only order from reliable sources or from a real Canadian pharmacy. The BBbureau is not going to be of any assistance here!
Preferred solution: Full refund
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This is the worst company on the web.I get spam every single day and I can not stop them.